Director Public Safety Communications
311 Dallas Avenue
The Dallas County Consolidated E-911 Communications Center was established to provide consolidated dispatch services for police, fire, sheriff and ambulance on a 24 hour basis. An after hours answering service is also provided for Cahaba Mental Health . The Communications Center is staffed by Dallas County Sheriff Communications personnel as an enhanced 911 system and is Federal Communications Commission (FCC) Phase II compliant.
The Center is designed to answer all incoming calls for 911 emergency services and the administrative or non-emergency calls for the following agencies:
Dallas County Sheriff Department 874-2578
Selma Police Department 874-6611
Selma Fire Department 874-2186
Fifteen local community volunteer fire departments and the Dallas Rescue and HAZMAT units are paged and dispatched from the Center.
Emergency medical service requests are transfered to the Care Ambulance dispatch office. All other emergency service requests are transferred to the Alabama State Troopers or the Autauga, Chilton, Lowndes,Marengo, Perry or Wilcox E-911 centers as required.
Enhanced 911 provides a means to pin point the location and identity of a caller. Residential and business telephone service information is provided through a national data base download of the name and address of the caller for emergency service response. Cellular service provides the same information when calling 9-1-1. TTY service for the hearing impaired is also available at the Center.
All emergency and administrative calls received for any reason to the Center are recorded and retained for many reasons - confirming information provided during a request for assistance, allowing the call to be used later as evidence in court or to reconstruct a time sequence or series of events providing information needed by an agency at a later time.
In May 2009, all dispatching services were upgraded to link caller identification with local mapping to allow dispatchers to more accurately give information to responding agencies.
Addressing needs for a new address or existing address should be directed to 334-874-1212, the E-911 Data Management Office or the E-911 Addressing link on this webpage.